Training Activities

Microlearning (MicroINNOVIST Initiative)

This educational approach focuses on delivering training and knowledge content in specialized work areas through small and concise segments, usually taking only a few minutes per unit. The primary goal of microlearning is to facilitate faster and more effective content retention by breaking it into smaller pieces instead of long sessions dedicated to a single topic or concept. Accessible via mobile devices, this approach allows employees to engage with content at their convenience, with the flexibility to revisit information anytime.

Entrepreneur Development Program

This program aims to equip entrepreneurs with the tools and skills necessary for success in the competitive business world. By offering comprehensive training, consultancy support, and opportunities for expansion, the program fosters entrepreneurship in Jordan, promotes innovation and economic growth, and empowers entrepreneurs to transform their ideas into successful and sustainable projects.

Bootcamp Programs

These intensive and targeted programs provide effective opportunities for acquiring market-relevant skills quickly, helping trainees gain practical experience and achieve tangible results. Examples of bootcamps include:

User Experience Design Bootcamp

Design Thinking Bootcamp

Project Management and Business Analysis Bootcamp

Leadership Bootcamp

Soft Skills Bootcamp

Mental, Physical, and Emotional Wellness Bootcamp

Future Skills Reskilling Program ("Eaada")

This program aims to prepare individuals with the skills necessary to adapt to the rapid changes in the job market. It focuses on four main skill categories, enabling participants to acquire the competencies needed in future industries:

Digital Skills

Digital Transformation
Artificial Intelligence
Blockchain
Data Visualization
Data-Driven Decision Making

Business Skills

Risk Management
Compliance
Customer Experience
Products and Solutions

Mental Skills

Creativity and Innovation
Design Thinking
Critical Thinking

Social Skills

Emotional Intelligence
Positive Thinking
Communication and Interpersonal Skills

Roadmap Program

The Roadmap Program offers a tailored educational pathway aligned with career progression, effectively enhancing skills and enabling adaptation to market changes. The educational pathway is divided into three main pillars: Skill, Upskill, and Reskill. This approach ensures organizations are equipped to tackle challenges and seize future opportunities:

Skill

Objective: Building fundamental skills essential for current or future roles.

Steps:

Needs Assessment: Identify the core skills required for the job or field of interest.
Basic Training: Provide specialized training courses to learn new skills from scratch

Upskill

Objective: Enhance existing skills to improve efficiency and performance in the current role.

Steps:

Identify Skills for Development: Review current skills and determine areas for improvement.
Advanced Training Activities: Enroll in advanced courses or workshops focusing on skill enhancement.
Practical Application: Apply enhanced skills to real projects or tasks for hands-on experience.

Reskill

Objective: Acquire new skills aligned with industry changes or a shift to a different field.

Steps:

Identify New Skills: Define new fields or roles the organization wants to transition into and identify required skills.
Specialized Training: Enroll in training programs focused on the new skills required for the new field.
Practical Experience: Seek opportunities for training or volunteering in the new field to gain practical experience.

Leadership and Strategic Management:

Executive Leadership Dialogues.

Corporate Governance.

Strategic Planning.

Change Management.

Innovative Leadership.

Talent Management.

Recruitment and Staffing Management.

Institutional Performance Management.

Cross-Cultural Operations Management.

Major Project Management.

Leading Innovative Projects.

Strategic Partnerships Management.

Open Innovation Management.

Building a Strong Organizational Culture.

Business Continuity Planning.

Crisis and Risk Management:

Crisis Management.

Business Continuity Planning.

Institutional Risk Management.

Operational Risk Management.

Crisis Management Planning.

Business Continuity During Crises.

Managing Natural Disasters and Health Crises.

Emergency Planning and Operational Recovery.

Financial Market Risk Management.

Risk Management in Contracts and Agreements.

Innovation, Digital Transformation, and Technology Management:

Design Thinking.

Digital Transformation.

Innovation Management.

Digital Change Management.

Product Development Innovation.

InsurTech (Insurance Technology).

Fintech (Financial Technology).

Big Data Technologies.

Cybersecurity in Organizations.

Blockchain Technologies and Digital Asset Management.

Institutional Creativity Management.

Technological Innovation Management.

Digital Transformation in Insurance.

Automation and Artificial Intelligence in Business.

Customer Experience Management and Service Innovation:

Customer Experience Management.

Customer Journey Mapping.

Delivering Exceptional Customer Experiences.

Advanced Customer Relationship Management (CRM).

Customer-Centric Service Delivery.

Strategies for Improving Customer Experience.

Complaint Management and Quality Improvement.

Customer Experience-Based Marketing.

Building Customer Loyalty and Trust.

Customer Relationship Management (CRM).

Customer Service Skills.

Call Center Employee Skills.

Human Resource Management:

Institutional Happiness.

Workplace Wellbeing Initiatives.

Work Culture Management and Employee Welfare.

Performance and HR Management.

Diversity and Inclusion in the Workplace.

Organizational Change Management.

Employee Motivation and Talent Management.

Recruitment and Staffing Management.

Effective Recruitment Strategies.

Online Recruitment and AI in Hiring.

Interview and Assessment Management.

High-Efficiency Employee Selection Techniques.

Institutional Training Program Design and Development.

Training and Development Program Management.

Training Needs Analysis and Prioritization.

Payroll and Benefits Management.

Personal and Professional Development:

Personal Development.

Sales Skills.

Time and Priority Management.

Results-Oriented Approach.

Effective Communication and Interpersonal Skills.

Negotiation and Conflict Resolution.

Initiative-Taking Skills.

Presentation and Public Speaking Skills.

Train the Trainer Programs.

Train the Trainer Program:

Designed to prepare trainers to deliver effective and impactful training programs using the latest in-person, remote, and recorded training techniques. The program includes:

Training techniques.

Curriculum design.

Evaluation and follow-up.

Managing interactive and inspiring training sessions.

Insurance Operations:

Principles and Fundamentals of Insurance.

Engineering Insurance.

Marine Insurance.

Vehicle Insurance.

Risk Management in Insurance.

Marketing and Sales in the Insurance Sector.

Property and Casualty Insurance.

Reinsurance.

Compliance in Insurance.

Claims Management.

Health Insurance.

Life Insurance and Retirement Planning.

Insurance Data Analytics.

Environmental, Social, and Corporate Governance (ESG):

Principles of ESG.

Analysis and Reporting in ESG.

Risk Management in ESG.

Environmental Sustainability in ESG.

Social Impact in ESG.

Governance in ESG.

Sustainable and Responsible Investment in ESG.

Innovation in ESG.

Project Management and Planning:

Project Management.

Financial Planning and Budgeting for Projects.

Project Scheduling Management.

Human Resource Management in Projects.

Risk Analysis in Projects.

Quality Management in Projects.

Sustainability and Social Responsibility:

Environmental Sustainability and Responsibility.

Sustainable and Responsible Finance.

Corporate Social Responsibility (CSR).

Innovation and Creative Thinking:

Open Innovation and Collaboration Management.

Creativity Stimulation Techniques in the Workplace.

Analyzing and Applying Global Trends in Institutional Innovation.

Innovative Leadership and Creating an Environment for Creativity.

Design Thinking for Problem-Solving.

Partner and Stakeholder Relations Management:

Strategies for Building and Enhancing Partner Relations.

Investor Relationship Management.

Effective Stakeholder Communication.

Developing Strategic Partnerships with Institutions.

Strategic Alliance Management.

Marketing and Sales:

Advanced Marketing Strategies.

Innovation in Sales and Marketing.

Consumer Behavior Analysis.

Brand Management.

Digital Marketing Strategies.

Organizational Transformation Management:

Organizational Transformation Management.

Change Culture Management.

Organizational Change Analysis and Leadership.

Digital and Organizational Transformation in Institutions.

Change Management in Multinational Corporate Cultures.

Negotiation and Conflict Resolution:

Effective Negotiation Strategies.

Managing and Resolving Institutional Conflicts.

Negotiating Contracts and Partnership Agreements.

Managing Tensions within Work Teams.

Building Bridges of Cooperation Post-Conflict.

Compliance and Anti-Money Laundering (AML):

Compliance.

Anti-Money Laundering.

Counter-Terrorism Financing.

Compliance Risk Assessment and Management.

Internal Auditing in Compliance.

Know Your Customer (KYC).

Advanced Compliance Issues and Practices.

Developing Compliance Strategies.

International Sanctions.

FATCA and CRS Reporting Standards.

Legal and Regulatory Skills:

Laws and Regulations Related to Insurance.

Corporate Compliance Management.

Negotiating Contracts and Partnership Agreements.

Environmental and Regulatory Legislation.

Compliance with International Standards in Business Management.

Islamic Banking:

Fundamentals of Islamic Banking.

Islamic Banking Products and Services.

Designing and Developing Financial Products and Services in Compliance with Sharia.

Risk Management Strategies in Islamic Financial Institutions.

Islamic Finance.

Governance and Sharia in Islamic Financial Institutions.

Analysis and Evaluation of Islamic Banking Investments.

Innovation and Technology in Islamic Banking.

Financial and Analytical Skills:

Data Analysis and Decision-Making.

Advanced Financial Analytics.

Risk Management.

Cost Management and Operational Efficiency.

Financial Resource Management.

Asset Management.

Sustainable and Responsible Financing.

Competitive Analysis.

Wealth Management.

Operations and Quality:

Quality Management and Institutional Excellence.

Supply Chain Management.

Business Continuity Management.

Innovation and Quality Management in Work.

Operations and Process Management:

Integrated Operations Management.
Supply Chain Efficiency Improvement.
Continuous Quality Improvement Management.
Logistics and Transportation Management.
Operational Process Planning and Control.

Sustainable Management and Social Responsibility:

Ethical and Responsible Financing.

Strategic Planning for Sustainability.

Corporate Social Responsibility (CSR).

Environmental Impact Management of Organizations.

Sustainable Development in Institutional Environments.

Training Activities

Microlearning (MicroINNOVIST Initiative)

Entrepreneur Development Program

Bootcamp Programs

Future Skills Reskilling Program ("Eaada")

This program aims to prepare individuals with the skills necessary to adapt to the rapid changes in the job market. It focuses on four main skill categories, enabling participants to acquire the competencies needed in future industries:

Digital Skills

​

Business Skills

​

Mental Skills

​

Social Skills

​

Roadmap Program

Skill

​​​

Upskill

​​​

Reskill

​​​